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Community wardens to assist in dealing with noise complaints

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Ministry of Culture, Community and Youth (MCCY) introduced a new approach that allow civilians, as community wardens to assist police in attending to noise complaints among residents. The new approach will be tested out in Tampines North and Boon Lay for six months as part of a new initiative under the Community Disputes Management Framework led by MCCY.

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Public feedback identifies good neighbourliness key to better community dispute management

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About 100 responses were received during the 6 weeks long (9 March to 21 April 2014) public consultation exercise on the proposed Community Dispute Management Framework.

Members of the public were consulted on the four key areas:

  1. Encourage good neighbourliness and considerate behaviour
  2. Role of the Government in improving the management of community disputes
  3. Access to effective mediation in the community
  4. Adjudication to resolve difficult disputes only where mediation has failed

Despite few participants highlighted formal mediation was not always effective, most respondents were supportive of informal mediation by grassroots leaders and formal mediation by the Community Mediation Centre to help resolve disputes.

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A higher number of neighbour disputes reported last year

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The Housing and Development Board (HDB) received an higher number of feedback on disputes between neighbours last year, compared to the preceding two years.

National Development Minister Khaw Boon Wan said most of the disputes involved noise nuisance, obstruction of common areas, dripping laundry and pet nuisance.

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Dispute between neighbours over noise from renovation

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Dispute between neighbours over renovation noise

PHOTO: TNP

A dispute over renovation noise between neighbours led to one of them making a police report against the other. In an interview with The New Paper, Mr Sivalingam Narayanasamy, 55, said: “What he has done is to change my surname.” The other party in the dispute is former radio deejay Daniel Ong, 36, who is now known as a celebrity cupcake-shop owner.

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Neighbours Who Can’t Get Along

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Neighbours Who Just Can't Get Along

Photo: The Straits Times

4 birds kept by one household became a flash point for residents living on the eighth floor of an Hougang flat. Ms Perdicha Chen, 48, who lives opposite the Sim family, lodged more than 20 reports with the town council, the HDB and police, and has even been to see her MP twice over the past 6 months.

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